Offers
Start free. Scale when the standard holds.
Only one thing here is priced publicly: the Standards Scorecard, because it is free. Every other programme is quoted after your Health Check, because outlets, departments, languages and market packs change what the work actually is.
Currency shown as MYR where figures appear. SOPhero turns rules into operating steps. It is not legal advice.
3 minutes
Standards Scorecard
Any operator
A 10-question self-assessment across coverage, clarity, language fit, training, compliance evidence and freshness. You get a score and a personalised report.
- Instant animated Standard Score
- Department-level gaps
- Personalised report emailed to you
- Benchmarks for your market and business type
Instant, no sales call
Start the free Scorecard2 weeks
Standards Health Check
Groups and properties with a live operation
We come into your operation, watch service, interview your best people and score what is documented, understood and enforced.
- Floor-level observation across departments
- Gap map: documented vs understood vs enforced
- Prioritised standards build plan
- Compliance exposure summary for your market
- Executive readout with your leadership team
Quoted per group size
Book a Health Check6–10 weeks
SOP Build
One outlet or a new opening
Your best people talk, we capture by voice, video and photo, AI structures it, then an expert validates every step before it ships.
- Capture sessions with your best people
- AI-structured steps, expert-validated
- Delivered at the station by QR
- Read aloud in up to 8 languages
- Aisop loaded with your approved SOPs
Per outlet
Talk to us about an SOP Build3–9 months
Pre-Opening Standards Pack
Hotel or restaurant before day one
A complete standards manual and a trained team before you open, built alongside the fit-out so opening day is not the first rehearsal.
- Department and station standards from scratch
- Pre-opening checklist tied to the standard
- Team training on the station app
- Emergency mode configured pre-opening
- Compliance pack for your market
Priced per project
Talk to us about pre-openingOngoing
Standards Subscription
Groups running standards already
Standards stay alive: the learning loop refreshes them from floor data, review queues keep them current, and the compliance calendar keeps you ahead.
- Station app, QR delivery and 8 languages
- Aisop voice assistant on your approved SOPs
- Emergency mode
- Standard Score, review queue and impact dashboard
- SOPhero Local compliance calendar for your markets
- Learning loop from floor data
Per outlet, per month
Talk to us about a subscriptionMulti-market
Enterprise & Franchisor
Franchisors and groups across markets
Multi-market standards, franchisee onboarding, localisation packs and group-level reporting with a named delivery lead.
- Multi-market packs and currency by market
- Franchisee onboarding on your standards
- Group rollup reporting and audit exports
- Security review and data processing agreements
- Named delivery and account lead
Programme pricing
Talk to us about a programmeHow it usually runs
You do not have to buy the whole thing
Start with the Scorecard
Free, three minutes, instant score. You find out where you stand before anyone tries to sell you anything.
Take the ScorecardConfirm it on the floor
The two-week Standards Health Check validates the score with observation and interviews, and returns a gap map.
Book a Health CheckBuild and embed
SOP Build per outlet, or a full Pre-Opening Standards Pack, then the subscription keeps standards alive.
Talk to usBuying questions
We write, embed and prove your operating standards. You are not buying software to fill in later — you are buying the standard itself: captured from your best people, validated by experts, delivered at the station, and evidenced. The platform is how it reaches the floor.
SOP software stores documents. SOPhero captures how your best people actually work, turns it into steps that are validated before they ship, and puts them in front of the person doing the job — in their language, read aloud if that is faster. Then it proves the standard was held.
No. Crew scan the QR at their station and the standard opens on their own phone. Managers work in the dashboard at app.sophero.io for the Standard Score, review queue and compliance calendar.
English, Mandarin, Malay, Tamil, Tagalog, Burmese, Bahasa Indonesia, Thai. Standards are read aloud at the station, so a crew member who reads faster in Tagalog than English gets the same standard in the language they think in.
You do. Standards are written for your operation, stored on your behalf, exportable, and never resold. Data stays with your organisation, with a processing agreement for groups that need one.
The Standards Health Check runs two weeks. A single-outlet SOP Build takes 6–10 weeks. Pre-opening packs run 3–9 months depending on the opening date. The standards subscription is ongoing: the learning loop keeps them current.
No — it makes training stick. New hires get the standard at the station on day one, and your trainers stop repeating the same induction for every cohort. The review queue keeps the standard current as the operation changes.
SOPhero turns rules into operating steps. It is not legal advice. We map published obligations to operating steps and name the regulator for each market. Always confirm current obligations with the named regulator for your market.
Founding partner programme open
Get a number you can defend
Run the free Scorecard for an instant view, then a Health Check for the scope and a quote.
SOPhero turns rules into operating steps. It is not legal advice.