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Facilities & cleaning

The same clean on every site, every night

“Every site has to be cleaned to the contract, safely, by whoever is on shift tonight, and I have to prove it to the client.”

Cleaning teams work alone, at night, across dozens of client sites, often in their second or third language. SOPhero puts the colour chart, the dilution, the spill kit and the isolation-room sequence on the cleaner's phone at the site, read aloud in their language, and gives supervisors one place to see what was done, what was missed and what the client should hear.

Cleaning contractors and facilities managers · offices, hospitals, kitchens and mixed sites · operations and QHSE heads

Washroom · Level 3

Washroom clean and check

English
✓Sign out, gloves on
2Red cloth for toilets and urinals only
3Yellow cloth for basins and taps
4Sign the check sheet with the time
Read aloud · aisop

Standard Score

Marina Tower site · Week 32

+6

68

Holding, with gaps in language fit

Coverage74%
Clarity61%
Language fit52%
Evidence68%

What changes when the standard holds

  • Colour coding and chemical dilution as steps at the dosing point, with the strength checked and logged where the site uses test strips
  • Sharps, body fluid spills, isolation rooms and outbreak cleaning that a new or agency cleaner follows correctly on the first night
  • Kitchen deep cleans handed over and back with the kitchen manager, sanitiser strength recorded
  • Working at height, lone working and wet floors covered before anyone is hurt
  • Quality inspections, complaints and training records your clients can see, site by site

Founding partner programme open. We are building the first cohort of SOPhero operators and will say plainly what is proven and what is still being proven.

Where it lands

Client sites, every shift

Starter pack

24 standards

Priced as

Per site

Where it lands first

United Kingdom · GBP · standards read aloud in English, with Polish,…

United Kingdom compliance calendar
A cleaner filling a spray bottle at a wall dosing unit, a phone propped on the shelf beside him
A hospital cleaner in apron and gloves disinfecting the rail of an empty ward bed

At the station

The controls that matter, where the work happens.

Colour coding
Red for toilets, yellow for basins and clinical areas, blue for general, green for food. Nothing crosses.
Dilution
Measured dose, never by eye, never two products mixed, strength checked where the site requires it.
Spills and sharps
Cordon, PPE, spill kit and tongs; chlorine strength and contact time kept; every find reported.
Healthcare
Isolation room and ward cleans in the order infection control sets, PPE on and off at the door.
Food premises
Handover from the kitchen manager, equipment isolated, food-contact surfaces rinsed and sanitised.
People
Lone-worker check-ins, ladders and poles, manual handling and new-starter sign-off.

Starter pack

24 standards to start from, not a blank page

Each one arrives as a draft to adapt to your sites, contracts and products. Strengths come from your chemical supplier and your client's infection control team, and every safety-critical standard is signed off by a cleaning and infection-control expert before it reaches a site.

Book a Standards Health Check
  • Colour-coded cloths and mops
  • Diluting cleaning chemicals
  • Safety data sheets and chemical store
  • Office daily clean
  • Washroom clean and check
  • Sharps found while cleaning
  • Body fluid spill
  • Isolation room clean
  • Ward daily clean
  • Kitchen deep clean
  • Food premises daily sanitising
  • Floor scrubber and machines
  • Working at height in cleaning
  • Lone working and night shifts
  • Slips and wet floors
  • Manual handling and bins
  • Waste segregation
  • Site start-up and handover
  • Quality inspection
  • Client complaint
  • Key and access control
  • New cleaner induction
  • Hand hygiene for cleaners
  • Outbreak cleaning

The record

Proof it was done, kept as the work happens.

The same checklist for every complaint

Suspected food poisoning, an allergic reaction, a foreign object or an outbreak: open an incident and work the same steps every time, each one signed and timed.

  • Hold, notify, exclude, retrain, deep clean, root cause, close
  • Status moves from open to contained to closed
  • A record ready for the client and the regulator
app.sophero.io

Free for facilities & cleaning

Free colour-coding chart

A printable chart for every client site: red, yellow, blue and green, what each is for, and what never crosses.

Get the chart

Questions

What operators ask first.

Each client site has its own set of standards. The cleaner opens it once on their own phone and keeps it on the home screen, so there is nothing to scan room by room. A single code in the cleaners’ store opens it for anyone new to the site. Steps are read aloud in their language if they prefer. Nothing to install.

Yes. The starter standards are drafts. Dilutions come from your chemical supplier’s instructions and safety data sheets, and the colour code is set to the one each client site uses.

The pack includes body fluid spills, isolation room cleans, ward cleans, hand hygiene and outbreak cleaning. On a hospital site, the client’s infection control instructions always take precedence, and those standards are reviewed by an infection-control expert before use.

Quality inspection scores, complaints and how they were closed, training records by cleaner, and drill records, site by site.

Who it helps

Owner / COO

Consistency you can see, margin you can protect, risk you can evidence.

GM / Operations

Fewer fires, and audit-ready every day.

HR / L&D

Faster ramp-up for every hire, every language.

Quality / Food safety

An evidence trail, not a filing cabinet.

Frontline staff

Know what good looks like, in my language.

Facilities & cleaning

Start where it hurts most

Cleaning teams work alone, at night, across dozens of client sites, often in their second or third language. SOPhero puts the colour chart, the dilution, the spill kit and the isolation-room sequence on the cleaner's phone at the site, read aloud in their language, and gives supervisors one place to see what was done, what was missed and what the client should hear.

SOPhero turns rules into operating steps. It is not legal advice.